Breck Carter
Last modified: June 7, 1996
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The fRiDaY File, for June 7

( Go back, forward )



Caller: "Hello, is this Tech Support?"


Tech Rep: "Yes, it is.

How may I help you?"


Caller: "The cup holder on my PC is

broken and I am within my warranty


How do I go about getting

it fixed?"


Tech Rep: "I'm sorry, but did you say

a cup holder?"


Caller: "Yes, it's attached to the

front of my computer."


Tech Rep: "Please excuse me if I

seem a bit stumped, it's because I


Did you receive this as part of a promotional,

at a trade show?

How did you get this cup holder?

Does it have any trademark on it?"


Caller: "It came with my computer,

I don't know anything about a


It just has '4X' on it."


Breck Carter can be reached by phone at (416) 763-5200 or via email at