Breck Carter
Last modified: June 7, 1996
mail to: bcarter@bcarter.com



The fRiDaY File, for June 7

( Go back, forward )

 

 

Caller: "Hello, is this Tech Support?"

 

Tech Rep: "Yes, it is.

How may I help you?"

 

Caller: "The cup holder on my PC is

broken and I am within my warranty

period.

How do I go about getting

it fixed?"

 

Tech Rep: "I'm sorry, but did you say

a cup holder?"

 

Caller: "Yes, it's attached to the

front of my computer."

 

Tech Rep: "Please excuse me if I

seem a bit stumped, it's because I

am.

Did you receive this as part of a promotional,

at a trade show?

How did you get this cup holder?

Does it have any trademark on it?"

 

Caller: "It came with my computer,

I don't know anything about a

promotional.

It just has '4X' on it."

 


Breck Carter can be reached by phone at (416) 763-5200 or via email at bcarter@bcarter.com.