Message: Another version of this product is already installed.
Explanation: You have to run the Foxhound "unsetup" process before reinstalling Foxhound, or before installing a new version.
If you forget, you will see this error when you run the Foxhound setup; this is a limitation of the way the InstallShield setup for Foxhound is constructed:
There are three ways to run the Foxhound unsetup process:
-
Click on start - All Programs - Foxhound1 - Tools - Unsetup Foxhound, or
use the Control Panel - Add or Remove Programs dialog to remove Foxhound Version 1, or
run this command: MsiExec.exe /X{B6CE87CB-2838-49AC-9E48-6E867BDD4B93}
The unsetup process doesn't actually delete the existing database file foxhound1.db;
that file is overwritten after the data is upgraded (copied) during the post-setup
process when you reinstall Foxhound.
Here's what you see when you click on start - All Programs - Foxhound1 - Tools - Unsetup Foxhound:
See also...
How do I install Foxhound?
How do I install a new version of Foxhound?
How do I reinstall Foxhound?
Why is it called "unsetup" instead of "uninstall"?
How do I remove Foxhound from my system?
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